At Emergency Plumbing Pretoria, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
Details about the personal and technical information we collect when you use our website or services
How we use your information to deliver plumbing services and improve your experience with Emergency Plumbing Pretoria
Transparency about how we share your information with trusted third parties to deliver our services effectively and securely
We implement appropriate technical and organizational measures to protect your information against:
Our website may use cookies to:
In accordance with South Africa's Protection of personal Information Act (POPIA), you have the right to:
To exercise these rights, please contact us using the details below
Our website may contain links to third party website, we are not responsible for privacy practices or content of external website.
We encourage users to review the privacy policies of any third-party websites they visit.
We retain personal information only for as long as necessary to:
Our services are not directed towards individuals under age of 18. We do not knowingly collect personal information from children.
We may update this privacy policy from time to time, changes will be posted on this page along with the updated effective date.
Protecting your privacy with POPIA-compliant practices
We collect personal information such as your name, phone number, email address, property address, and service details when you request plumbing services. We also collect technical data including IP address, browser type, and device information to improve website functionality.
Your information is used to respond to service requests, schedule appointments, provide emergency plumbing services, send quotations and invoices, improve our website experience, communicate service updates, and comply with legal obligations under South African law.
No, we do not sell, rent, or trade your personal information. We only share data with assigned plumbing technicians, payment processors, hosting providers, and legal authorities when required by law. All third parties must protect your information and use it solely for specified purposes.
Absolutely. We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, misuse, alteration, and disclosure. While we strive for maximum security, no internet transmission method can be guaranteed as completely secure.
Under South Africa's Protection of Personal Information Act (POPIA), you can access your personal data, request corrections, request deletion where applicable, object to processing activities, and withdraw consent. Contact us at +27 73 661 9106 or info@emergencyplumbingpretoria.co.za to exercise these rights.
If you have questions about this Privacy Policy or how you information is handled, please contact:
Emergency Plumbing Pretoria
📞+27 73 661 9106
📧info@emergencyplumbingpretoria.co.za
📍 Service Areas: Pretoria and surrounding areas
🕑 Available 24 Hours a Day, 7 Days a Week
